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RR Donnelley Introduces Enhancements to VenueSM

10/27/2009

Continued Focus on Clients' Needs Brings Faster, Smarter Business Tools to Leading Virtual Workspace

CHICAGO, Oct 27, 2009 (BUSINESS WIRE) -- R.R. Donnelley & Sons Company (NASDAQ:RRD) today announced significant enhancements to its Venue virtual workspace, including one-click activity reports, an icon-based module for managing permissions and Google(TM) Search upgrades. Each improves the user's experience by simplifying commonly faced tasks and reducing the time spent on workspace administration.

With Venue's industry-leading reporting tool, administrators can now view - in real time - a thirty-day snapshot of user activity, a complete history of all users accessing a particular project and a list of the most commonly viewed documents, among other essential reports. Additionally, by shifting from the concept of user roles to an intuitive, icon-based display, Venue has considerably accelerated the process of managing permissions for users, while giving more control to the workspace owner. Modifications to the Venue search module - powered by Google - allow users to take advantage of Google's more sophisticated search features, which provide suggestions, spell-checking of query terms and advanced Boolean capabilities.

"As with all of our releases, client feedback played a major role in the development of these new features," explained Craig Clay, Executive Vice President of RR Donnelley's Global Capital Markets. "Our clients described how with other solutions they've had to wait up to an hour to receive vital reports about the user activity associated with their project. So we asked a panel of users to help us tailor a handful of commonly needed reports and made them instantly available to the Venue user with a single click."

"Our clients also emphasized the challenges around managing user permissions, citing how workspace solutions provide too many security levels, confusing hierarchies of rights, and a concept of user groups that doesn't match how deal teams are structured," continued Clay. "Venue's completely redesigned permissions management module addresses all of these concerns, allowing an administrator to set access rights for a user or a group more quickly than with any other VDR application."

"RR Donnelley's technology offerings are designed with the explicit objective of streamlining and simplifying the processes and tasks related to today's business requirements," noted Tom Juhase, President of RR Donnelley's Financial Services. "Eliminating administrative headaches and getting our clients to the finish line faster and with far fewer hassles is our constant objective. This upgrade to Venue demonstrates our commitment to achieving this for our clients."

About RR Donnelley

RR Donnelley (NASDAQ: RRD) is a global provider of integrated communications. Founded more than 145 years ago, the company works collaboratively with more than 60,000 customers worldwide to develop custom communications solutions that reduce costs, enhance ROI and ensure compliance. Drawing on a range of proprietary and commercially available digital and conventional technologies deployed across four continents, the company employs a suite of leading Internet based capabilities and other resources to provide premedia, printing, logistics and business process outsourcing services to leading clients in virtually every private and public sector.

For more information, and for RR Donnelley's Corporate Social Responsibility Report, visit the company's web site at http://www.rrdonnelley.com

Use of Forward-Looking Statements

This news release may contain "forward-looking statements" as defined in the U.S. Private Securities Litigation Reform Act of 1995. Readers are cautioned not to place undue reliance on these forward-looking statements and any such forward-looking statements are qualified in their entirety by reference to the following cautionary statements. All forward-looking statements speak only as of the date of this news release and are based on current expectations and involve a number of assumptions, risks and uncertainties that could cause the actual results to differ materially from such forward-looking statements. Readers are strongly encouraged to read the full cautionary statements contained in RR Donnelley's filings with the SEC. RR Donnelley disclaims any obligation to update or revise any forward-looking statements.

SOURCE: R.R. Donnelley & Sons Company

R.R. Donnelley & Sons Company
Media Contact:
Doug Fitzgerald, Executive Vice President Communications
630-322-6830
E-mail: doug.fitzgerald@rrd.com
or
Investor Contact:
Dave Gardella, Vice President Investor Relations
312-326-8155
david.a.gardella@rrd.com

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