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RR Donnelley Awarded Major Communications Management Contract by Prudential UK


CHICAGO and LONDON, Nov 2, 2010 (GlobeNewswire via COMTEX News Network) -- R. R. Donnelley & Sons Company (Nasdaq:RRD) announced today that it has been awarded a multi-million dollar contract by Prudential UK to manage its document management operations to 2021. Prudential UK is part of Prudential plc, an international financial services group that serves approximately 25 million customers in Asia, the U.S. and the UK.

The RR Donnelley solution, to be executed through its Global Document Solutions offering, includes the print management of marketing collateral, the production and delivery of outbound transactional communications, inbound document processing, on-site management of multi-functional devices and print rooms as well as scanning, indexing and archiving. RR Donnelley will also work collaboratively with Prudential in the UK to introduce communication innovations that will continue to help enhance its customer relationships.

Many aspects of the existing customer communication processes will be significantly re-engineered to reduce costs while at the same time enhancing service. Enhancements will include the implementation of new printing, document routing and identification technology and the deployment of new digital communication channels.

Tulsi Naidu, Operations Director, Prudential UK & Europe, said, "Understanding and responding to our customers' needs is at the heart of our business, and we believe that RR Donnelley will add significant value in enabling our communications to be even more effective and efficient in reflecting our deep commitment to our customers."

"We are very proud to have been chosen to help Prudential continue to transform its customer communications," said John Paloian, RR Donnelley's Chief Operating Officer. "Our solution will leverage our comprehensive international platform to enable Prudential to achieve its vision of optimizing its communication processes. We have worked to build a unique capability to deliver more effective integrated communications solutions that incorporate outbound and inbound processes."

More information about RR Donnelley Global Document Solutions is available at

About RR Donnelley

RR Donnelley (Nasdaq:RRD) is a global provider of integrated communications. Founded more than 146 years ago, the company works collaboratively with more than 60,000 customers worldwide to develop custom communications solutions that reduce costs, enhance ROI and ensure compliance. Drawing on a range of proprietary and commercially available digital and conventional technologies deployed across four continents, the company employs a suite of leading Internet based capabilities and other resources to provide premedia, printing, logistics and business process outsourcing products and services to leading clients in virtually every private and public sector.

For more information and for RR Donnelley's Corporate Social Responsibility Report, visit the company's web site at

Use of Forward-Looking Statements

This news release may contain "forward-looking statements" as defined in the U.S. Private Securities Litigation Reform Act of 1995. Readers are cautioned not to place undue reliance on these forward-looking statements and any such forward-looking statements are qualified in their entirety by reference to the following cautionary statements. All forward-looking statements speak only as of the date of this news release and are based on current expectations and involve a number of assumptions, risks and uncertainties that could cause the actual results to differ materially from such forward-looking statements. Readers are strongly encouraged to read the full cautionary statements contained in RR Donnelley's filings with the SEC. RR Donnelley disclaims any obligation to update or revise any forward-looking statements.

This news release was distributed by GlobeNewswire,

SOURCE: RR Donnelley

CONTACT:  RR Donnelley
Media Contact:
Doug Fitzgerald, Executive Vice President Communications
Investor Contact:
Dave Gardella, Vice President Investor Relations

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